Shipping policy
At DODO'S SHOP, we're committed to making your shopping experience simple, reliable, and stress-free. Every order is carefully prepared and shipped with care, and we're happy to offer FREE SHIPPING on all orders.
Order Processing
Once your order is placed, our team begins preparing it for shipment.
- Processing Time: 1–3 business days
- Orders placed on weekends or holidays will be processed on the next business day.
During busy periods, processing may take slightly longer, but we'll always work to get your order on its way as quickly as possible.
Shipping Time
After your order has been processed, estimated delivery times are:
- 🇺🇸 United States: 7–15 business days
- 🇬🇧 United Kingdom: 7–15 business days
- 🇦🇺 Australia: 7–15 business days
- 🇳🇿 New Zealand: 7–15 business days
- 🌍 Other Countries: 7–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or local courier delays.
Free Shipping
We proudly offer FREE SHIPPING on every order, with no minimum purchase required.
There are no hidden shipping fees at checkout—what you see is what you pay.
Order Tracking
As soon as your order is shipped, you'll receive a confirmation email with your tracking number.
You can track your package anytime using our Track Your Order page.
Please allow 24–72 hours for tracking information to become active after your order has been dispatched.
Multiple Packages
To ensure faster delivery, some orders containing multiple items may be shipped separately.
If this happens, you'll receive a tracking number for each shipment, and your items may arrive on different days.
Customs & Import Duties
Most orders are delivered without additional charges. However, depending on your country's regulations, customs duties or import taxes may occasionally apply. Any such charges are the responsibility of the customer.
Incorrect Shipping Address
Please double-check your shipping information before completing your order.
If you've entered an incorrect address, contact us as soon as possible at info@dodosshop.com. We'll do our best to update your order before it ships.
Once an order has been dispatched, we're unable to change the delivery address.
Delayed Deliveries
While we strive to deliver every order on time, occasional delays can occur due to circumstances beyond our control, such as customs inspections, severe weather, or carrier issues.
If your package hasn't arrived within the estimated timeframe, please contact us, and we'll gladly assist you in tracking your shipment.
Need Assistance?
Our customer support team is always here to help.
📧 Email: info@dodosshop.com
We aim to respond to all inquiries within 24 hours on business days.
Thank You for Shopping with DODO'S SHOP ❤️
We truly appreciate your trust in us. Our goal is to deliver quality products and a smooth shopping experience from the moment you place your order until it arrives at your door.